
Frequently Asked
Can I return personalized patches?
Personalized patches are made just for you, so they can't be returned for a change of mind. If your patches arrive damaged, defective or with a mistake on our side, email us a photo within 7 days of delivery and we'll replace them or refund you.
How long does shipping take?
Most orders ship within 1-3 business days. US shipping is free on all orders, and you'll get a tracking number by email as soon as your order ships.
How can I contact you?
Email us at y.nexapaw@yahoo.com with any question about your order or personalization. Our team in Hallandale Beach, Florida replies within 1 business day.
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